Dec
29
Too Much Information?
Posted by Michael Nolan under For Buyers, For Sellers, General Information
Real estate transactions are a part of life where I don’t think too much information is ever really a bad thing, except when the information is completely wrong. Nearly every day customers contact me completely confused due to all of the real estate information, good and bad, that is offered to them online. I assume sometimes that the public understands how the real estate web sites work. Frankly, even I do not understand why a property is to show as active on web sites when it really has a contract accepted on it. Web sites have become polluted with bad information. Yes, I know the stories about why some properties need more than one contract to sell or they need to advertise for backup contracts. The human error potential is also greater now than ever. If you see a property offered on my site as active and the true status is contingent meaning it has a contract or it is even sold, I have no way of knowing that either before I do the direct research work because the information is entered automatically on to everyone’s public sites by other computers. Yes that is a problem, but it is not within my ability to fix. I am very pleased when a person takes the time to contact me to ask questions and discuss their real estate goals since the computer is really just for the research of real estate.
Years ago when internet real estate research was new, companies could only show the properties online that they offered for sale with signed agreements from their sellers. You could go from site to site of each good company and see the properties just like in most real estate sections of the local newspaper. That has changed. The internet now usually offers all properties available which may be an outstanding service to the public as it greatly simplified research. This abundance of property information was then made available to all agents and anyone who was willing to pay for it including creative online based companies. Now agents and others can have all available properties shown on their sites. When you contact me on a property you found online, it is not necessarily my clients home that I have under a listing contract. It is a property available for sale that as a professional, licensed Realtor I am highly qualified to assist you with the purchase of. A professional agent is very well trained to provide service to buyers and is vital to making an educated real estate transaction. For over a year I have been working mainly with Buyers in this Southwest Florida market, but now I am going back to both Listing properties and working with Buyers. Written representation disclosures are always provided to customers as a first order of business when you work with a professional, licensed agent.
Personally, I think one of the great internet disservices has been the ability of anyone to buy and display real estate listing information. I am certainly in favor of maximum exposure for consumers and the federal government involvement in the matter has ensured that those freedoms are legally upheld. It has opened up an online business model that involves sites showing property information, collecting the information of potential home buyers and then selling that persons information. Sometimes it is claimed that they have screened all of the agents in the area you are interested in and will send you to the most qualified. The truth is in many cases you will just be sold to the agent who wants to buy your information, no matter who they may be. So you know, a referral is when a legitimate licensed agent in another location, calls me because he has a client in his location who needs professional real estate service in my area. We make referral arrangements and that client is now my client who gets my full service and duties. I am sure it is no coincidence that it was at the same time all of this information was allowed to flood the internet that so many consumers were making misinformed purchases which now is called the real estate bubble and crash.
The fact is we are pretty smart as consumers and professionals. We are sometimes misled because we are mostly good people and want to trust others particularly in what should be regarded as a serious matter like real estate information. We look for the best value and efficiency for our money and the internet can often provide that. In a business as complex as real estate there are some corners that can’t be cut such as the service of a good agent no matter how much information you research online. Simply put, research heavily online if you want to, but when it is time to do business you need to contact me and let me do my job. There is always going to be too much bad information on the internet, but it is a simple matter to have me sort out your real estate search and help you achieve your goals.
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